The Hackett Group launches the new Market Intelligence service for software and service suppliers and users

MIAMI & LONDON – (COMMERCIAL LINE). The Market Intelligence Service will measure the ability of software and service providers to deliver business value and their unique capabilities to help companies achieve Digital World Class performance levels.

The Hackett Group’s new Market Intelligence service® will evaluate software and solution vendors using Hackett Excelleration Matrix, which is designed to evaluate offerings based on capabilities, business performance impact or business value, as well as the ability to improve process and functional performance and align with empirically proven best practices in the renowned benchmarking database by The Hackett Group. Software specific, the service will categorize vendors into three main categories: integrators, innovators, and world-class digital solutions. (see graph).

The complete intellectual property of the Hackett Group is based on data, insights and applied knowledge drawn from nearly 20,000 benchmark studies with the world’s leading companies, including 97% of Dow Jones Industrials, 94% of Fortune 100, 70% of DAX 30 and 51% of the FTSE 100.

“In today’s increasingly digital world, it is not enough for solution providers to have a robust feature set. Companies want solutions that deliver results, and The Hackett Group is uniquely positioned to help them evaluate and select the offerings that can do so, “said Michel Janssen, Chief Market Intelligence Officer of The Hackett Group.” While other companies compare and evaluate solution providers based on technology and scale, we are using our in-depth process knowledge and insights from our unrivaled benchmarks to create a new results-based paradigm and truly evaluate how solution providers they can help companies generate ROI and achieve targeted business results. We believe this will be a powerful and attractive value proposition for all C-level executives and their teams. ”

According to The Hackett Group President and CEO, Ted A. Fernández, “For decades, The Hackett Group has relied on its proprietary benchmark studies, process implementation experience and best practices. We now offer businesses a way to achieve even greater value by helping them evaluate which solution provider offerings will best help them improve efficiency, effectiveness and customer experience and achieve Digital World Class performance levels. ”

Initial research reports of The Hackett Group’s new Market Intelligence Service will focus on software vendors for customer-to-cash processes, with separate research reports covering: applying cash; collection and management of disputes; order / contract management; customer billing; and credit management. The second wave of research reports will focus on the “source-to-pay” area and will examine: third party risk; environmental, social and governance issues; and other areas.

Market Intelligence Service research reports will be offered to customers of The Hackett Group. In addition, they will be sold individually with the results available for license by solution providers for use in their marketing and sales activities.

For more information on The Hackett Group’s Market Intelligence service, visit

About the Hackett Group

The Hackett Group, Inc. (NASDAQ: HCKT) is an intellectual property-based strategy consultancy and leading business benchmarking firm for global businesses, offering digital transformation, including implementation of leading enterprise cloud applications, flow automation work and analysis that enable Digital World Class performance.

Drawing on our unrivaled IP from nearly 20,000 benchmark studies with the world’s leading companies, including 97% of Dow Jones Industrials, 94% of Fortune 100, 70% of DAX 30 and 51% of FTSE 100, acquired through our leading benchmarking platform, Quantum Leap® and our digital transformation platform (DTP), we accelerate best practice implementations.

More information about The Hackett Group is available at:, or by calling (770) 225-3600.

The Hackett Group, the dial logo, World Class Defined and Enabled, Quantum Leap, Digital World Class and Hackett Excelleration Matrix are registered trademarks of The Hackett Group.

Cautionary Statement on “Prospective” Statements.

This release contains “forward-looking” statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Statements that include, but are not limited to, words such as “foresees”, “foresees”, “intends”, “plans”, “believes”, seeks “,” estimates “or other similar phrases or variations of such words or similar expressions that indicate , present, or anticipated or anticipated future events or results are intended to identify such forward-looking statements. Forward-looking statements are not statements of historical facts and involve risks, uncertainties and other known and unknown factors that may cause results, performance or The Company’s actual results differ materially from the results, performance or results expressed or implied in the future – research statements. Factors that may affect these forward-looking statements include, without limitation, The Hackett Group’s ability to effectively market the own digital transformation and other consulting services, competition from other consulting and technology companies similar offerings, the commercial viability of The Hackett Group and its services, as well as other risks detailed in The Hackett Group reports filed with the United States Securities and Exchange Commission, may have or develop in the future. The Hackett Group undertakes no obligation to update this release or any forward-looking statements contained herein.

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